Frequently asked questions

Need help finding an answer to your question? Get in touch with our support team.

• 👉What ingredients are in your products?

  All our products are made with natural, organic ingredients sourced from sustainable farms. We never use parabens, sulfates, or synthetic fragrances.

• 👉How long does shipping take?

  Orders are processed within 1-2 business days and typically arrive within 5-7 business days for domestic orders.

• 👉Are your products cruelty-free?

  Yes, all our products are 100% cruelty-free and vegan. We never test on animals and work only with suppliers who share our values.

• 👉What is your return policy?

  We offer a 30-day satisfaction guarantee. If you're not completely happy with your purchase, contact us for a full refund or exchange.

• 👉How should I store my products?

  Store products in a cool, dry place away from direct sunlight. Our handmade soaps are best used within 6 months of purchase for optimal freshness.